In order for you to understand the status of the messages that you sent out, we offer instantaneous delivery reports. You may also download the report in Excel format.
First you may get the following message
Message in Queue: Our server has got your message and it iks in queue to be delivered to the carrier;
Submitted to carrier: the carrier’s SMSC has your message; your delivery status is being awaited;
Message delivered: destination mobile number has your message;
Expired: Message validity period has expired; this happens when destination mobile is out of coverage are or switched off;
Important points about instant reports:
‘Message in queue’ and ‘submitted to carrier’ are temporary states. These move on to subsequent states – ‘delivered’, or ‘expired’, or ‘undelivered’, or ‘rejected’.
Only the ‘rejected’ message is not charged. The operator’s network is taken up tofor truing to deliver SMS messages. The same principle is used in billing our clients;
In order to avoid text messages bring ‘rejected’, we use multiple carriers and gateways to deliver messages. However, a certain network could get blocked without prior notice. We can work on the routing to that network, once the client has informed us of this issue.
All GSM networks and handsets support instant report receipts. CDMA technology does not support this. Final delivery is their prerogative. In actual practice the delivery is carried out 99.95% of the time.